Ready-made bots
Copy a tested bot for your industry in one click, then change it to suit you.
Ready-made bots are tested chatbots for everyday jobs. Copy one into your account in one click, change the messages to suit you, test it and switch it Live.
How to use one
- Go to Bots → Ready-made bots.
- Filter by your industry and the tools you use (WhatsApp only for now; AI calling, SMS and email bots arrive with those products).
- Click Use this bot. A copy opens in the bot builder, switched off.
- Edit the messages and keywords, press Test to try it, then switch it Live and Save.
Bots marked Knowledge base use your projects, brochures and FAQs from the knowledge base, so add those first. AI answers need your own AI key or AI provided by Nezler; without it, that step passes the chat to your team.
For every business
Welcome menu
Greets people who say hi and offers three buttons: prices, timings or a person.
- Starts: When a message contains: hi, hello, menu
- Uses: WhatsApp only
- What it does: Greets the customer by name with three buttons; Prices: sends your price message; Timings: sends your opening hours; Talk to a person, or anything typed: hands the chat to your team.
Capture a new lead
When someone writes for the first time, asks their name, city and what they need, then passes the lead to your team.
- Starts: When someone writes for the first time
- Uses: WhatsApp only
- What it does: Welcomes a new contact; Asks their name, city and requirement and saves them to the contact; Tags the contact "new-lead"; Thanks them and hands the chat to your team.
After-hours reply
Outside your business hours, tells customers when you will reply and saves what they need.
- Starts: Outside your business hours
- Uses: WhatsApp only
- What it does: Runs only outside the business hours set in Automation; Says when your team will reply; Saves what the customer needs to the contact notes; Tags the contact "after-hours".
Callback request
Lets customers ask for a call now or at a time that suits them.
- Starts: When a message contains: call, callback, call me
- Uses: WhatsApp only
- What it does: Offers "Call me now" or "Call me later"; Later: asks for a time and saves it to the contact; Tags the contact and hands the chat to your team.
Book an appointment
Asks for a preferred day and time, saves them, and passes the request to your team to confirm.
- Starts: When a message contains: appointment, book, booking
- Uses: WhatsApp only
- What it does: Asks the preferred day and time and saves them to the contact; Tags the contact "appointment"; Says your team will confirm, and hands the chat over.
Customer feedback
Asks for a rating; happy customers are thanked, unhappy ones are asked what went wrong and passed to your team.
- Starts: When a message contains: feedback, review
- Uses: WhatsApp only
- What it does: Asks for a rating from 1 to 5; 4 or 5: thanks them and asks for a review; 1 to 3: asks what went wrong, tags "unhappy" and hands the chat to your team.
Answer questions from your knowledge base
Answers any message no other bot handles, question after question, from your FAQs and (with an AI key) your whole knowledge base, sending brochures and photos when asked. Your team takes over when it can't answer.
- Starts: On any message
- Uses: WhatsApp only, Knowledge base, AI answers (optional)
- What it does: Runs on any message no other bot picks up (it is last in order), and stays quiet while a person from your team is handling the chat; Answers from your FAQs (free); if none fits, AI answers from your knowledge base and can send the brochure, floor plans or photos (only with an AI key); Then waits for the next question: the customer just types it, or taps "That's all" or "Talk to a person"; No answer found: asks them to try another way, with a button to talk to your team.
For shops and service businesses
Show your products or services
A menu of your products or services from the knowledge base; sends the chosen one's photos, details and price.
- Starts: When a message contains: products, services, catalogue, price
- Uses: WhatsApp only, Knowledge base
- What it does: Shows a menu of your products or services (from the knowledge base); Sends the chosen one's photos, description and price; Offers "Order" or "Talk to us", both hand the chat to your team.
Order status
Collects the order number and passes the request to your team.
- Starts: When a message contains: order, delivery, status, track
- Uses: WhatsApp only
- What it does: Asks for the order number and saves it to the contact; Tags the contact "order-status"; Tells them your team will update them, and hands the chat over.
For real estate
Project enquiry with brochure
A menu of your live projects; sends the chosen project's brochure, price and possession, then offers a site visit.
- Starts: When a message contains: project, projects, details, brochure
- Uses: WhatsApp only, Knowledge base
- What it does: Shows a menu of your projects in the knowledge base; Sends the brochure, price range and RERA possession date; Offers "Book a site visit", "Price details" or "Talk to sales"; Site visit: asks the day and tags "site-visit"; everything ends with your team.
Book a site visit
Asks which project, sends its location and visit timings, and books a day for your sales team to confirm.
- Starts: When a message contains: visit, site visit, sample flat
- Uses: WhatsApp only, Knowledge base
- What it does: Asks which project; Sends the site location and visit timings; Asks the preferred day and how many people are coming; Tags "site-visit" and hands the chat to your team to confirm.
Lead from a Facebook or Instagram ad
For people who tap "Send message" on your ad: sends the brochure, asks budget and timeline, and tags them hot, warm or cold.
- Starts: When a message contains: interested, more info, details please, know more
- Uses: WhatsApp only, Knowledge base
- What it does: Thanks them for their interest and shows your projects; Sends the chosen project's brochure; Asks their budget and saves it; Asks when they plan to buy and tags them "hot", "warm" or "cold"; Hands the chat to your sales team.
Price and payment plans
Sends the chosen project's configurations and prices, payment plans and current offers.
- Starts: When a message contains: price, cost, rate, payment plan
- Uses: WhatsApp only, Knowledge base
- What it does: Asks which project; Sends configurations and prices, payment plans and current offers from the knowledge base; Offers a site visit or a call with sales.
Location and directions
Sends the chosen project's address with a map link and the landmarks nearby.
- Starts: When a message contains: location, address, directions, where
- Uses: WhatsApp only, Knowledge base
- What it does: Asks which project; Sends the address with a map link; Sends nearby landmarks and visit timings.
Channel partner registration
Registers brokers and channel partners: name, firm and RERA agent number, tagged for your team.
- Starts: When a message contains: partner, broker, channel partner, cp
- Uses: WhatsApp only
- What it does: Asks the partner's name, firm and RERA agent registration number; Saves them to the contact and tags "channel-partner"; Hands the chat to your team to complete the registration.